Setting a new standard in community engagement

THE Glenorchy community will receive the opportunity to have a say and contribute to the decisions that affect it in the future thanks to the launch of a new international best-practice Community Engagement Framework.

Glenorchy City Council aims to set a new standard for engaging with the local community through the new framework, which seeks to empower social change.

Glenorchy City Council Commissioner Sue Smith said successful community engagement generated increased participation in important decision-making, leading to a better informed community and an enhanced feeling of inclusion.

“Council understands that good decision making comes from an intimate understanding of our community’s values, needs, aspirations and concerns,” she said.

“Effective community engagement recognises the need to draw on other people’s experiences and expertise to find creative and innovative solutions to existing services or even complex issues.”

Commissioner Smith said the framework defined Council’s approach to create and advance a culture of community engagement.

“The new framework will help us plan and prioritise Council services and initiatives to better meet our community’s expectations, demonstrating our commitment to public participation in decision making and service delivery.

“It provides both us and the community with clear guidelines to successful engagement and participation through a Community Engagement Policy, Procedure, Toolkit and Public Participation Brochure, which will outline what we do, when we do it, how we do it and why.”

The Framework was launched in early August by Local Government Association of Tasmania chief executive officer Dr Katrena Stephenson at the Rethinking Community Engagement symposium.

Caption: From left, Dr Akin Falaki, Darrell Vincent, Dr Katrena Stephenson, Jenny Allford and Commissioner Sue Smith at the launch of Glenorchy City Council’s new Community Engagement Framework.