By Hank Jongen
Department of Human Services
WITH the new university year about to begin, it’s an important time to remind high school graduates to finalise their options for 2018.
Students are encouraged to look at the information on our website to help them choose their next adventure.
They can simply jump online to find information on studying, entering a trade or taking up full time work.
If any students are already receiving a Centrelink payment, they will need to let us know about any changes to their employment so they don’t get a debt.
This change could be if the student has picked up some additional work over their summer break.
This also applies if they’re considering taking a gap year in 2018 or working a few hours each week to support their studies.
Students can use their Centrelink online account on myGov to tell us if they start a new job or stop working by clicking on the ‘update employment status’ tab.
After this, we’ll automatically set up for earnings to be reported in their Centrelink online account every two weeks.
We also know students live a digital life and that’s one of the reasons we’re continuing to make services more accessible online.
We are progressively introducing intelligent technology to modernise the delivery of our services.
Digital Assistant ‘Sam’ is available on our website to help answer questions about payments and students can use ‘Oliver’ to guide them through their claim online.
The easiest way to report income and update circumstances is through the Centrelink online account on myGov or the Express Plus Centrelink app.
Through myGov and the Express Plus Centrelink app, you can:
- Report your employment income.
- Receive reminders for reporting income.
- Use the timesheet to record your daily earnings.
- View and update your study details.
- View your payment history.
- Apply for advance payments.
- Upload documents.
- Update your address and contact details.
For more handy information for students, visit humanservices.gov.au/students or humanservices.gov.au/leavingschool.
Also keep an eye out for our mobile service centre ‘Desert Rose’ as it makes it way to Tasmania this month.
Mobile service centres travel extensively to rural and regional communities across Australia to offer people face-to-face access to information about Centrelink and Medicare payments and services, child support information and free hearing health checks.
To view the schedule, visit humanservices.gov.au/mobileoffice.